Frequently Asked Questions

Ordering and Shipping

Where are you located?

We're based in Metro Manila, Philippines. For our exact address, kindly send us an email at info@cadadia.co

What are your payment methods?

  1. Banco De Oro (BDO)
  2. Bank of the Philippine Islands (BPI)
  3. GCash
  4. Metrobank
  5. Unionbank
  6. For Cash on Delivery requests within the Philippines, kindly send us a message on Facebook or Instagram or email us at info@cadadia.co

Am I allowed to make changes to my order or shipping address?

Please ensure your information is correct before submitting your order. For any changes related to your order, please send us a message on our social media pages or email us at info@cadadia.co within 1 hour from the order placement.

Once your order has been booked and/or shipped out, we can no longer modify the details of your order.

Do you accommodate same day deliveries via Grab, Lalamove, Mr. Speedy, etc.?

Yes, but only within Metro Manila. Feel free to reach out to us via our social media pages or email (info@cadadia.co), and we’ll do our best to accommodate your request.

How much is your shipping fee?

The shipping fee (via GogoXpress) varies per area:

  1. Metro Manila - PHP 80
  2. Luzon Provinces - PHP 140
  3. Visayas Provinces - PHP 160
  4. Mindanao Provinces - PHP 180

Do note that orders above PHP 2,500 are automatically eligible for free shipping nationwide!

For international orders, the shipping fee varies per country. Please send us a message or email us at info@cadadia.co for more details.

When will my order be shipped out?

Orders are shipped out twice a week. Cut-off for payments is at 8PM on the day before the scheduled pick-up date. Please send us a message for more details on our shipment schedule.

When will my package be delivered?

Please allow 1-3 business days for Metro Manila orders, and 2-7 business days for provincial orders in the Philippines. These times may be extended during holidays, launches/restocks, and promotions, so we hope for your patience. 

Note: We are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: natural occurrences, air/ground transportation strikes/delays, COVID community quarantines.

 

Returns / Refunds / Exchanges

Do you allow returns or refunds?

If your items are damaged when they reach you, please let us know within 7 days from the date of delivery. Kindly send a photo of your items through our social media pages or email, and we will get back to you as soon as possible. 

Do you allow exchanges?

All sales are final and we do not offer exchanges, unless the products are damaged when it reaches you. 

In this case, please let us know within 7 days from the date of delivery and receipt of the item. Kindly send a photo of your items through our social media pages or email, and we will get back to you as soon as possible. 

 

Cada Dia Planners

What is the cover material of the planner?

The Cada Dia Planner’s cover is made of linen cloth on board.

What is the size and thickness of the planner?

The Yearly Cada Dia Planner is 5.5” x 8” with a thickness of 0.8”. The 6-Month Cada Dia Planner is 5.5” x 8” with a thickness of 0.5”.

What is the paper used for the planner?

Cada Dia uses 100gsm paper.

How many colors do you have?

The Yearly Planners are currently unavailable. The 6-Month Planner comes in Ash, a cool shade of grey.

What are the features of the planner?

Each Cada Dia Planner comes with the following:

  • 2022 and 2023 Yearly Calendars
  • Spacious Quadrant Weekly Spreads 
  • Quarterly Goals Setting Page 
  • Quarterly Goals Check-in Page
  • Vision Board
  • Current Self and Future Self Reflection Spread
  • Dotted Notes Page
  • Ribbon Bookmark
  • Back Pocket

Is the Cada Dia Planner fountain pen proof?

Yes, the Cada Dia Planner is fountain pen proof!

 

Cada Dia Journals

What is the cover material of the journal?

The Cada Dia Journal's cover is made of vegan leather.

What is the size and thickness of the planner?

The Cada Dia Journal is 5.5” x 8” with a thickness of 0.8”. 

What is the paper used for the planner?

Cada Dia uses 100gsm paper.

How many colors do you have?

The Cada Dia Journals come in four colors: 

  • Coral, a calming shade of pink
  • Lime, a bright shade of green
  • Ruby, an eye-catching shade of pink
  • Tan, an earthy shade of brown

What are the features of the planner?

Each Cada Dia Journal comes with the following:

  • Dotted Notes Page
  • Ribbon Bookmark
  • Back Pocket

Is the Cada Dia Journal fountain pen proof?

Yes, the Cada Dia Journal is fountain pen proof!