Frequently Asked Questions

Ordering and Shipping

Where are you located?

We're based in Metro Manila, Philippines. For our exact address, kindly send us an email at info@cadadia.co

What are your payment methods?

  1. Banco De Oro (BDO)
  2. Bank of the Philippine Islands (BPI)
  3. GCash
  4. Metrobank
  5. Unionbank
  6. For Cash on Delivery requests within the Philippines, kindly send us a message on Facebook or Instagram or email us at info@cadadia.co

Am I allowed to make changes to my order or shipping address?

Please ensure your information is correct before submitting your order. For any changes related to your order, please send us a message on our social media pages or email us at info@cadadia.co within 1 hour from the order placement.

Once your order has been booked and/or shipped out, we can no longer modify the details of your order.

Do you accommodate same day deliveries via Grab, Lalamove, Mr. Speedy, etc.?

Yes, but only within Metro Manila. Feel free to reach out to us via our social media pages or email (info@cadadia.co), and we’ll do our best to accommodate your request.

How much is your shipping fee?

The shipping fee (via GogoXpress) varies per area:

  1. Metro Manila - PHP 80
  2. Luzon Provinces - PHP 140
  3. Visayas Provinces - PHP 160
  4. Mindanao Provinces - PHP 180

Do note that orders above PHP 2,500 are automatically eligible for free shipping nationwide!

For international orders, the shipping fee varies per country. Please send us a message or email us at info@cadadia.co for more details.

When will my order be shipped out?

Pre-ordered Cada Dia Planners will be shipped out by the end of November. 

Orders are shipped out on Mondays, Wednesdays and Fridays. Cut-off for payments is at 8PM on the day before the scheduled pick-up date. Orders made over the weekend are shipped out the following Monday. 

When will my package be delivered?

Please allow 1-3 business days for Metro Manila orders, and 2-7 business days for provincial orders in the Philippines. These times may be extended during holidays, launches/restocks, and promotions, so we hope for your patience. 

Note: We are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: natural occurrences, air/ground transportation strikes/delays, COVID community quarantines.

 

Returns / Refunds / Exchanges

Do you allow returns or refunds?

If your items are damaged when they reach you, please let us know within 7 days from the date of delivery. Kindly send a photo of your items through our social media pages or email, and we will get back to you as soon as possible. 

Do you allow exchanges?

All sales are final and we do not offer exchanges, unless the products are damaged when it reaches you. 

In this case, please let us know within 7 days from the date of delivery and receipt of the item. Kindly send a photo of your items through our social media pages or email, and we will get back to you as soon as possible. 

 

Cada Dia Planners

What is the cover material of the planner?

The Cada Dia Planner’s cover is made of linen cloth on board.

What is the size and thickness of the planner?

The Cada Dia is 5.5” x 8” with a thickness of 0.8”.

What is the paper used for the planner and what is its thickness?

Cada Dia uses Ivory Woodfree 100gsm paper.

What is the difference of the dated and the undated planners?

The Dated Cada Dia Planner’s weekly layout is divided into eight equal spaces — seven boxes of which are for each day of the week (Monday start) and one box for weekly priorities, gratitude, affirmations, or whatever you may come up with. This layout works well for those who may need more space for the daily tasks and reminders.

Meanwhile, the Undated Cada Dia Planner’s weekly layout features horizontal daily sections (Monday start) on the left side and a full dotted page on the right side. This layout works well for those who like to use their planner with a section for daily to-do lists alongside weekly reminders, grocery lists, or anything that needs a full page of notes each week. 

How many colors do you have?

There are three colors each for the dated and undated planners:

  • Charcoal, a classic shade of black
  • Ivory, a relaxing shade of cream
  • Palm, a deep shade of green

What are the features of the planner?

Each Cada Dia Planner comes with the following:

  • 2022 and 2023 Yearly Calendars
  • 12 Monthly Calendars
  • Quadrant Weekly Spreads (Dated) or Horizontal Weekly Spreads (Undated)
  • Quarterly Goals Setting Page 
  • Quarterly Goals Check-in Page
  • Vision Board
  • Current Self and Future Self Reflection Spread
  • Dotted Notes Page
  • Ribbon Bookmark

Is the Cada Dia Planner fountain pen proof?

Yes, the Cada Dia Planner is fountain pen proof!